Warranty Policy

At Robo.pk, we aim to provide high-quality electronic components and ensure customer satisfaction. Please read our warranty terms carefully before making a purchase.

Warranty Coverage

We provide warranty only on selected products where explicitly mentioned on the product page. Warranty covers manufacturing defects only.

What is Covered

  • Manufacturing defects

  • Non-functional products upon arrival (DOA – Dead on Arrival)

  • Faults not caused by customer use

What is Not Covered

Warranty does not cover:

  • Physical damage or broken components

  • Burnt components due to incorrect wiring or voltage

  • Water or liquid damage

  • Products damaged due to misuse, mishandling, or modification

  • Improper installation or soldering errors

Warranty Claim Process

To claim warranty, customers must:

  • Contact us within the warranty period (7 days)

  • Provide proof of purchase (order number or invoice)

  • Share a clear video showing the issue with the product

Without video evidence, warranty claims may not be accepted.

Return for Warranty

If a product is approved for warranty, it may be replaced or repaired depending on stock availability. Shipping costs for sending the item back are the responsibility of the customer unless otherwise stated.

General Terms

  • Warranty is non-transferable and applies only to the original purchaser.

  • Robo.pk reserves the right to reject any claim that does not meet the above conditions.

  • Warranty decisions made by Robo.pk are final.

For any warranty-related questions, please contact our support team.