SHIPPING POLICY
⏱ Processing Time
All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
🚚 Delivery Time
Within Pakistan: 3–5 working days (usually)
Delivery time may vary due to courier delays, weather conditions, or public holidays.
📍 Address Accuracy
Please make sure your delivery address is correct and complete.
We are not responsible for delays or failed delivery due to incorrect addresses.
If a parcel is returned, re-delivery charges may apply.
📦 Damaged or Lost Orders
If your order arrives damaged, contact us within 24 hours with photos or video proof.
For lost shipments, we will coordinate with the courier to resolve the issue.
📦 Refunds
Refunds are only issued in cases where the product is unavailable, cannot be replaced, or as per our return policy approval.
We offer a 7-day return window from the date of delivery. Any refund or return request must be made within this period.
To process any claim, video proof is required, especially in cases of damaged or faulty products. Claims without proper video evidence may not be accepted.
Delivery charges are non-refundable, and all refunds (if approved) are processed after inspection and confirmation.
📞 Contact Us
If you have any questions about your order:
Email: robopk.info@gmail.com
WhatsApp: +92 315 1461768
Address: Lahore, Pakistan