Frequently Asked Questions (FAQs)
What is Robo.pk?
Robo.pk is an online store in Pakistan providing Arduino boards, sensors, modules, robotics kits, and electronic components for students, hobbyists, and makers.
Do you deliver all over Pakistan?
Yes, we deliver nationwide across Pakistan through trusted courier services.
How long does delivery take?
Orders usually take 2–5 working days depending on your city and courier service.
What payment methods do you accept?
We support:
- Cash on Delivery (COD)
- Bank transfer / online payment (where available)
Are all products original?
Yes, we try to source genuine and high-quality components suitable for learning and projects.
Do you offer warranty?
Some products come with limited checking warranty (DOA – Dead on Arrival). If you receive a faulty item, contact us within 24–48 hours of delivery.
What is your return policy?
Returns are accepted only for defective or incorrect items. The product must be unused and in original packaging. Shipping charges may apply.
How can I track my order?
Once your order is dispatched, we will share a tracking number via WhatsApp or SMS.
Can I cancel my order?
Yes, but only before the order is shipped. Once shipped, cancellation is not possible.
Do you offer wholesale or bulk orders?
Yes, we support bulk orders for schools, colleges, labs, and retailers. Contact us on WhatsApp for wholesale pricing.
How can I contact support?
You can contact us anytime via WhatsApp or the contact form on our website.
Do you help with project guidance?
We can provide basic guidance related to product usage, but we do not offer full project development services.