PRIVACY POLICY
At Robo.pk, we respect your privacy and are committed to protecting the information you provide when using our website or placing an order.
INFORMATION WE COLLECT
When you place an order, contact us, or use our website, we may collect information such as your name, phone number, email address, billing and delivery address, order details, and other information you choose to provide.
We may also collect certain information automatically when you browse our website, such as your device type, browser, IP address, and interactions with our website.
HOW WE USE YOUR INFORMATION
We use your information to:
- Process and deliver your orders
- Confirm orders and communicate with you about your purchases
- Provide customer support
- Handle returns, refunds, and order-related issues
- Improve our website, products, and customer experience
- Prevent fraud, misuse, and unauthorized activity
- Comply with applicable legal requirements
PAYMENT INFORMATION
Payments are processed through the payment methods and providers available at checkout.
Robo.pk does not intentionally store complete payment card details on its own servers when payment is processed through a third-party payment provider.
COOKIES
Our website may use cookies and similar technologies to remember preferences, understand how visitors use our website, improve functionality, and provide a better browsing experience.
You can manage or disable cookies through your browser settings, although some website features may not work as intended.
SHARING YOUR INFORMATION
We may share necessary information with trusted service providers that help us operate our business, such as courier and delivery companies, payment providers, website services, and other essential service providers.
We do not sell your personal information.
DATA SECURITY
We take reasonable measures to protect the information we collect from unauthorized access, misuse, loss, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
THIRD-PARTY SERVICES
Our website may contain links, tools, or services provided by third parties. These services may have their own privacy policies, and Robo.pk is not responsible for the privacy practices of external websites or services.
YOUR INFORMATION
If you have questions about the information we hold about you or how it is used, you can contact us through WhatsApp or Instagram.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.
Any updates will be posted on this page.
CONTACT US
If you have any questions about this Privacy Policy, contact us through WhatsApp or Instagram during our customer support hours.